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Kirkby Malzeard & Masham Surgeries Providing NHS services
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Home > Patient Participation Group

Patient Participation Group

Patient Group Agreed Rules and PPG Terms of Reference.

PPG Terms of Reference (DOCX, 20KB)

PPG History (DOCX, 18KB

What's Involved in Being a Member (DOCX, 14KB)

Lay Members of PPG (DOCX, 16KB)

Participation Service Reports

During 2023/2024 we sent out just short of 2,500 texts to patients inviting them to rate their most recent appointment at the surgery from very good to very poor.

We received just over 540 responses.

Our average monthly response rate is 22%.

Texts are sent out every week and responses collated on a monthly basis.

Over 4/5 of our patients rate the service received as very good and almost 96% rate it as very good or good.

 

Last Updated 22 Jan 2026

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The Holroyd Surgery

The Holroyd Surgery, Main Street , Kirkby Malzeard , Ripon, HG4 3SE

  • 01765 658298
  • hnyicb-ny.drakesterpractice@nhs.net

Masham Surgery

The Surgery Market Place, Masham, Ripon, HG4 4DZ

  • 01765 689317
  • Hardccg.drakesterpractice@nhs.net
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