Appointments – Tuesday 27th April to Friday 7th May
Between 27th April and 7th May, we will be installing a new IT system. During this period we will be unable to offer the same number of appointments as we normally do. From 27th April, if your condition is minor or not urgent, it will be helpful if you wait until after these dates to book an appointment.
This will help us to provide care for our patients with more urgent needs. Of course, if you feel you can't wait until after 7th May, then you should still book an appointment.
Advice on minor ailments is also available at "NHS 111 Online" and your local Pharmacy.
These changes will also impact dispensary so please allow 5 working days from order to collection.
Thank you for your support during this period.
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In line with updated recent local and national guidance, we are asking patients to wear a face covering where possible when inside the surgery buildings. This does not have to be a medical-grade face mask, but anything that will cover the nose and mouth and help to reduce the likelihood of droplet spread of the virus in the building.
Click here for guidance note for patients requesting exemption letters for facemasks
Click here for up to date information about changes in the surgery as a result of the Coronavirus.
Welcome To Kirkby Malzeard & Masham Surgeries
Online Services
Now we have the new IT system installed at the Practice Patient Access no longer works as it is not compatible. The NHS app can be downloaded or an alternative to Patient Access is available called systmonline. Please email the Surgery rather than phoning at HARDCCG.DrAkesterPractice@nhs.net if you would like setting up for this and we will respond as quickly as we can. Thank you for your patience.
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We have been receiving a lot of calls today from patients who have received a letter about covid vaccination asking them for lots of personal information, including their bank details.
We would NEVER ask for your bank details. We have informed the police about this, but would be grateful if you could share the information about this scam far and wide to protect patients and also allow our phone lines to not be overrun with these queries.
Please send any examples of such letters to report@phishing.gov.uk
Thank you
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We regret to inform you that for the time being the surgery will not be open on Saturday mornings. Extended access has currently been suspended across the Harrogate and rural area until a coordinated plan is in place which ensures the safety of patients and staff. We will be contributing to any coordinated solution for the benefit of all patients. Though extended access has reduced we have significantly altered our service in many ways to increase capacity across the week.
We are really pleased to have set up an effective telephone service and are now able to offer video consultations. We will also be rolling out text messaging. If you would like to receive blood results etc. by text then please let staff know at the time of request. We also hope to soon provide a facility for online non-urgent queries so watch this space!
Thank you all as ever for your understanding and support.
All at Dr Akester & Partners
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We currently have plenty of availability for a telephone appointment with our local physiotherapy team.
If you are struggling with a muscular or joint injury, or low back pain, and think you would benefit from their advice please call the surgery to make an appointment with them. They are not seeing patients face to face - but it is amazing how much can be done to help start improving things, even at a distance!
There is also a website full of useful tips and information that might be helpful.
https://www.harrogatehealthhub.co.uk/
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Our Doctors
Drs Akester, Roberts, Gardner, Wright & Freer.
Contact Details
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Kirkby Malzeard Surgery
The Holroyd Surgery
Main Street
Kirkby Malzeard
Ripon
HG4 3SE
Tel: 01765 658298
Fax: 01765 658846
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Masham Surgery
The Surgery
Market Place
Masham
Ripon
HG4 4DZ
Tel: 01765 689317
Fax: 01765 689993
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Email: Hardccg.drakesterpractice@nhs.net
Please note this email is not to be used for medical queries. Thank you.
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Yorkshire Health Network Extended Access
Extra appointments are being provided in the evening and at weekends from premises in Harrogate and Ripon, making it easier for you to get an appointment at a time that suits you. The service is an extension of your GP practice and offers pre-bookable, routine primary care appointments with a range of clinicians including, GPs, nurses, pharmacists and healthcare assistants.
To download an information leaflet about this service, please click here
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We would like to welcome you to our practice. We provide a wide range of medical services. If you live within our practice area, as shown on the map within this website, and would like to register with us, please complete one of our registration forms that are available from reception.
This website has been designed to tell you about the practice and the services that we offer. Please read it carefully. We trust that you will find it helpful and informative.
Information from the Care Quality Commission
Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.
This widget provides a summary of the results of the latest checks carried out by the CQC.
Practice News
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14May 2021
Now we have the new IT system installed at the Practice Patient Access no longer works as it is not compatible.
Read More »
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27Jan 2021
We have been receiving a lot of calls today from patients who have received a letter about covid vaccination asking them for lots of personal information, including their bank details. We would NEVER ask for your bank details.
Read More »
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23Dec 2020
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